Our Services & Service Rates – Little Computer People
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WE’VE BEEN CALLED OUT TO HELP WITH COUNTLESS COMPUTER PROBLEMS…

Over the ten years we’ve been in business, we’ve satisfied the IT needs of families, businesses and more all over Sydney and Melbourne. It’s something that makes us rather proud.

If you’re considering calling us, here are just three reasons why you should pick up the phone…

You don’t need to do a thing. There’s no need to crawl around under your computer desk trying to work out which cable is which so you can lug the whole thing out to the car and drive it to us. Just call us and we’ll come to you and take care of everything.

Convenience. Not only will we come to you, but we can arrange to drop around to your home or business at a time that suits you. Whether you’re busy at work and only available in the evenings, or your office computer is in use during the day and you’d like to schedule an appointment outside of business hours, we can help with that. We’re available when you are.

We know our stuff! Established more than ten years ago, Little Computer People’s team of experienced technicians are always ready to leap into action!

Interested in how much it’ll cost to get a Little Computer Person to come to you? Or perhaps you’d like to know more about what we can do to help you tame your technology tangles? No problem. Click on any of the categories on the right hand side of this page to find out more…

Click on the Links below to find out more

Service Rates

All Prices are GST inclusive
In-Store - $77 per hour
We charge a flat hourly in-store fee of $77 per hour we work on your problem at either our Richmond or Heidelberg Heights store.

Remote Work - $40 per 15 minutes
For some business and home clients, we can offer remote work at a rate of $40 per 15 minute block. One of technicians can log in to your computer from our office and fix software issues without the need to come to you.

Onsite - $120 per hour in Sydney and $99 per hour in Melbourne
We charge a flat hourly rate of $120 per hour in Sydney and $99 per hour in Melbourne, with no additional call out fee*. Our minimum charge is one hour, then after that, we’ll charge you in increments of 15 minutes.

* Call out fees are applicable to customers located outside the Sydney and Melbourne metropolitan area, or for jobs well outside our usual business hours. All Prices are GST inclusive.

Service Contracts
We can work with your business to make a tailored contract to suit your business’s needs, giving you access to all our services for a simple, flat, yearly charge. Our fees for Service Contracts will vary from case to case. Call Little Computer People on 1300 885 218 to find out more.

On-site and remote support

Our strong onsite work has made Little Computer People the company it is today. Our talented technicians are friendly, punctual and able to communicate IT issues in everyday language that won’t leave you feeling confused. Once you know what’s going on with your technology, we’ll work with you to come up with the best way to go about fixing it, taking into account your ideas, budget and more to come up with a plan that’s tailored to your unique needs.

Sometimes, an onsite visit might not be necessary, and we can have one of our technicians remotely take control of your computer to fix the problem. Where possible, remote work can be an efficient, cost-effective solution to simple IT issues.

If you think you might need a Little Computer Person, or you’d like to find out if we can fix your computer remotely, call us on 1300 885 218.

Antivirus & Security

At work or at home, a little virus can ruin your whole day.

Don’t let viruses and spyware put your valuable data at risk. What would happen if your family photos or your documents folder disappeared from your home computer? Small business owners – what if a piece of spyware gave someone access to your company’s data?

If your computer or network is behaving strangely – you can’t open files, strange popups have been appearing on your screen or your web browser keeps loading sites you didn’t tell it to visit, it’s time to give us a call.

You might not even realise your computer is infected with a virus or spyware until it’s too late.

Oh, and Mac users – you’re not entirely safe either. The number of Mac viruses is increasing daily.

If you need to set up antivirus and spyware software, or you’re not happy with the software you’re running at the moment, come in and see Little Computer People and we will have one of our technicians carry out a full security audit of your computer. We’ll make sure you’re virus and spyware-free, and recommend the best plan of action to make sure you stay safe.

Server support

If your small business needs a server, but employing a full-time IT team isn’t practical, call Little Computer People. When it comes to keeping your server running smoothly, consider us your on-call IT team.

Little Computer People’s technicians have over ten years’ experience designing, building, servicing and maintaining server solutions for small businesses. We can step in to take over an existing setup, or we can work with you to design and build a new server that’s perfectly suited to your business’s unique needs.

Either way, call us and let’s get started.

Networking

Internet connections, file sharing, wifi, printers – they’re all crucial to any business. Even a few minutes’ downtime is enough to throw your day into chaos.

Fixing network issues is all in a day’s work for our technicians! Whether you have one hundred computers that all share files and an internet connection, or just one computer that needs to access the internet and a printer, we’re more than capable of making sure your network is running as smoothly and efficiently as possible.

There’s no network too big or too small for Little Computer People.

Email & Website

Your company’s website and email are among the most important marketing and communication tools at your disposal. Something as simple as your email going down can lead to hours of lost productivity.

If you’re looking for website and email help, you’ve come to the right place. We offer Microsoft Office 365 and Office suite packages that can give you all the advantages of a big business, but at a small business cost.

Office 365 hosted email allows for seamless integration and synchronisation of email across multiple devices, including laptops, iPhones, smartphones and more. Wherever you are, you’ll always be on top of your inbox.

We also offer website hosting, domain name registration, website design… all your website needs!